Logistic & transportation

How to Start a Grocery Delivery Business in 2022

Start a Grocery Delivery Business

Online grocery delivery is the primary concern for most grocery buyers and sellers. Everything related to groceries needs to be delivered on the same day, including perishable items and edible items.

When it comes to grocery delivery, on-demand services can save the day. Customers can order groceries on-demand and have them delivered at the time of their choosing. It is crucial to their operations that online grocery shopping and consumer packaged goods (CPG) use this type of delivery model.

During the Coronavirus outbreak, grocery shopping online is not a fad anymore, but rather a common thing. However, service providers, especially online grocery delivery services, need to make sure things happen in a timely manner because customers don’t like to wait.

Is it a good idea to start an online grocery delivery business?

Yes, the above stats clearly demonstrate that more and more businesses are coming online. It has also been a big year for businesses in 2022. More people than ever are ordering groceries online for obvious reasons and safety concerns.

Providing grocery delivery solutions online is a win-win startup idea, if you are considering it. Consider these reasons:

Customers – Grocery delivery services will handle customers’ grocery shopping for them. From the comfort of their own homes, customers can order and receive their order within just a few hours.

The seller must deliver perishable items within 24 hours, edible items and similar grocery related products.  Online grocery delivery services allow local shops to sell groceries online and deliver the items to customers the same day.

Services and verticals for online grocery delivery


  • Deliveries to homes
  • Pickup at local store
  • Personal shoppers are available for hire

If users want quick deliveries, you can offer same-day delivery services. To stay ahead of the competition, Instacart offers home deliveries within an hour with Instacart Express.


Daily Grocery – Right now is a great time to invest in a company that supplies everyday grocery items. You can choose any online delivery business model you are comfortable with, no matter if it is a single-vendor business or a multi-vendor business.

Demands for fresh meat supplies have also risen recently. Startups such as TenderCuts, Licious, and ZappFresh are doing well in these categories.

Pet Supplies – If you are looking for a unique business idea, pet food on demand may be the best choice for you. Due to the limited number of online pet food providers, you can leave a mark.

What is the best way to start a grocery delivery business?

Even after the COVID-19 effect subsides, the market for online grocery delivery businesses appears to be lucrative for years to come. Consider these tips to help set sail in a smooth manner when considering becoming a grocery service owner.

In this article we have attempted to describe the basic process flow of setting up an online grocery delivery service.

1. Register for taxes and form a legal entity

A business’ entity is one of its most important elements. Getting the business/company registered should be the first step to take. Authentic registrations for business names, forms, and compliances will help give shape and form to the idea.

Delivery services that sell groceries online must pay taxes. Online grocery delivery is not exempt from sales tax and services tax, so registering under the appropriate accounts and paying these taxes is a requirement.

2. Develop your business model

Essentially, the online grocery delivery business model works on the principle of picking up the item from the vendor and delivering it to the customer at the time of the customer’s choosing. In a nutshell, on-demand grocery delivery works in several ways:

  • Imagine you are starting a grocery delivery service, and you have tie-ups with offline vendors who do not offer home delivery of groceries. By building a grocery marketplace, you list all the grocery vendors in your area. The customer selects the vendor nearest to them, purchases the items from your website, and you deliver them to their doorstep.
  • In addition, you can make the items available on your grocery shopping delivery website, where people can choose the item and quantity needed. You will receive those items from the grocery vendor and deliver them to the customer. As long as they receive their groceries on time, it doesn’t matter where the food came from.
  • If an offline grocery store owner wants to start an online grocery delivery business and provides an ordering option, the third option is to do so. In most single vendor online grocery businesses, the website owner also manages all three aspects, from warehousing to logistics to delivery.

3. Select a readymade grocery solution

It takes inputs from experts and professionals from different backgrounds to build an online grocery marketplace from the ground up. A grocery delivery service requires different people to be involved at different stages, from developers to market analysts to designers to business experts.

You can also take advantage of grocery software solutions from a team of experts. Various options are available for customization, onboarding assistance, and business model setting. However, make sure the solution offers:

  • Apps for grocery buyers
  • Moreoevr, apps for grocery delivery drivers

How you can overcome the challenges you may face

Market with high levels of competition

Competitiveness has increased in this market. Users and vendors are just starting to use your platform. Think about having to compete with established names like Walmart, Fresh Direct, and instacart.

Solution: Before starting a grocery delivery service, research the market thoroughly and check if there is any existing competition in your area. 

Challenges in Delivery

With regular online stores, delayed deliveries, wrong items delivered by mistake, and returns, tackling these issues on a daily basis can be affordable. Nevertheless, poor customer service and delays can be detrimental to your business. All it takes is one dissatisfied customer and your business is doomed. 

Solution: Choose a delivery service provider that can satisfy the needs of your customers. Also, create hyper-local delivery networks to optimize your delivery network for fast delivery.

Quality Assurance and Storage Infrastructure

The items in the grocery store are perishable and need to be refrigerated (and delivered) in cool environments. Installing a storage infrastructure can significantly increase operating costs. Apart from this, some customers fear quality problems when buying groceries online.

The Solution: Integrate inventory management APIs such as JIT (or Just-in-Time) with your online store. This will improve your automation and save you money on storage.

Margin of low profit

That’s the truth, let’s face it. Today’s customers have a wide range of choices. Before placing their orders, they will compare different stores and marketplaces. Well-established companies offer competitive prices as well. Therefore, you have little opportunity to increase your profits. 

Solution: Offer a more competitive price than your competitors. If you operate this way, you may also have trouble sustaining your business. Find local items that are not being offered by others, and list them.

Also Read: A step by step guide to open a school in India

Hello, I'm Sejal Jain, Editor at Currently, Pursuing B.Tech in Computer Science from Medi-Caps University, Indore. I am a Tech Enthusiast and a Voracious Learner, getting my hands dirty in as many fields I can, including, Content Writing| Designing | Marketing| Develpoment. Connect to me on LinkedIn and let me know your feedback for my work. I would love to hear from you.

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