Top 10 Biggest Outsourcing Companies in the World

The largest players in the Biggest Outsourcing Companies help fill gaps in different industries. Their unique engagement model helps clients to leverage.

Biggest Outsourcing Companies
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Do you know Biggest Outsourcing Companies? A BPO Company is the norm for several industries today: It is an excellent way for companies to reduce costs and improve productivity while concentrating on core business activities. 

Many non-core business operations can also be outsourced today, from data entry to HR services. A key decision indeed can be choosing the right BPO company, so we assist you in shortlisting. We list 10 of the best business process outsourcing companies for you to consider when formulating an outsourcing strategy in this article. 

1. Wipro

The Wipro group of companies provides IT, consulting, and also business process outsourcing services. The company also serves clients in several industries, from banking and communications to insurance and oil.

The following clients are major customers: Airbus, Telenor, Swiss pharmaceuticals

Also, it is the Provider of outsourcing services:

  • Artificial intelligence
  • Cloud computing and infrastructure
  • Management of customer service
  • Planning the supply chain
  • And, also digital marketing

2. Genpact

There are 96,500 employees in total

Headquarters: New York, NY

A global outsourcing company, Genpact offers finance and accounting services, core business services, purchasing and supply chain services, as well as information technology services. Among the industries served by the company are banking, wealth management, insurance, consumer goods, retail, life sciences, healthcare and also technology, manufacturing, and service.

3. Cognizant

Founded in the US, Cognizant provides innovative consulting and IT-related solutions. Wells Fargo and JPMorgan Chase are just a few of the global companies the firm caters to. Cloud, IoT, and AI are also among Cognizant’s offerings. Security and digital engineering are also available.

Cognizant provides the following major services:

  • AI
  • Digital Strategy
  • Internet of Things
  • Engineering in the digital age
  • Services for enterprises
  • QA & Engineering
  • And, also automation of business processes

4. IBM

Using IBM’s BPO services, companies can create what the company calls ‘intelligent’ and ‘customized’ workflows. With the help of IoT, cloud, AI, and automation, IBM is helping companies reinvent traditional business practices. It employs more than 352,000 people. 

Here are a few of the major services IBM provides:

  • Services related to procurement
  • HR services
  • Transformation of finance
  • Automation
  • Big data
  • Blockchain
  • Customer service
  • And, also management of risk

5. TrinityWired

One of the top IT solution companies in the world is TrinityWired. The company provides a variety of high-quality and reliable IT solutions. They serve the banking industry, the financial sector, the healthcare sector, retail, marketing, advertising, telecommunications, education, logistics, and the oil and gas industry.

In the IT industry, TrinityWired is also one of the most reputable companies.

Clientele: Fortune 500 companies

Providers of outsourcing services

  • App development for mobile devices
  • Web development
  • Design
  • Solutions for IoT
  • Services related to DevOps
  • Machine learning and artificial intelligence
  • And, also QA/Testing

6. Triniter

The Triniter company provides BPO services to companies throughout the United States. The company helps companies of all sizes save time and money.

In fact, 98.9% of their Triniter’s hire them again, which speaks for itself.

In case you are unsatisfied with their services, they even offer a 200% money back guarantee.

Among the industries they serve also include banking, finances, retail, healthcare, and insurance.

Companies in the Fortune 500 are major clients

Providers of outsourcing services:

  • Support services for customers
  • Support for the back office
  • And, also services related to AI and automation

7. TatvaSoft

TatvaSoft is an IT Outsourcing company headquartered in India. From start-ups to Fortune 500 companies, they offer custom software development services. They serve global clients through their presence in the United States, Canada, Australia, and the United Kingdom. Health care, Fintech, and insurance are just a few of the industries they have worked with.

They join the league of the best software outsourcing companies because of their quality-driven and established processes.

Clients also include AngloAmerican, Ferrero Rocher, and Xerox.

Outsourcing of software services

  • Development of custom software
  • Mobile Apps Development
  • Also, Development of websites
  • Development of SharePoint
  • And, also QA and testing

8. Concentrix 

Concentrix is a business process outsourcing company that has provided clients around the world with a variety of services. Nearly 80 Fortune 500 companies are clients of the company, and there are more than 225,000 employees worldwide.

With its pathbreaking services, Centrix also aims to help companies achieve higher levels of Customer Experience (CX). Here are also some of its main BPO services:

  • Analytical
  • Finance and accounting
  • Also, Solutions in marketing
  • Engaging customers
  • Automation
  • And, also Design

9. Teleperformance

Teleperformance offers a range of business process outsourcing services to its customers across multiple industries. With over four decades of experience, Teleperformance also aims to help clients leverage cutting-edge technology to empower their end customers.

Services provided by BPO:

Teleperformance also offers the following BPO services:

  • Customer service
  • Sales
  • Social media
  • Analytical
  • Automated intelligent systems
  • Also, Consultations on customer experience
  • Transcript
  • HR services
  • And, also Moderation of content

10. Plaxonic Technologies

Plaxonic is a global business process outsourcing company based in India. It is also a digitalization-based company focused on creating smart corporate solutions for their clients that will stand the test of time.  

The company also offers the following major BPO services:

  • DevOps
  • Automation
  • AI
  • Blockchain
  • Analytical data
  • Cloud
  • Also, Interactions with digital devices
  • Omnichannel
  • Development of open source software
  • Consulting for mobile apps
  • And, also Transformation of the digital world

Also Read: A guide to Set up a Business Process Outsourcing firm


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